University of Bedfordshire among region’s best as student satisfaction rises again

The University of Bedfordshire says it has continued to improve the student experience after recording another strong set of results in the latest National Student Survey.

The National Student Survey is completed each year by final-year undergraduate students across the UK and is one of the main measures used to assess students’ views on their university experience, covering areas such as teaching quality, academic support, assessment, learning opportunities and how effectively universities respond to student feedback.

The Luton-based university has now improved its scores for a third consecutive year since the survey introduced revised questions, with gains recorded across every major category, including teaching, learning opportunities, academic support, assessment and feedback, learning resources, organisation and management, and student voice.

The latest results continue a positive run for the university, following recent rises in the Guardian University Guide, The Times and Sunday Times Good University Guide and the Complete University Guide 2027.

Among this year’s standout results, 12 courses achieved an average satisfaction score of more than 90 per cent across the main survey questions, while four courses scored above 90 per cent across all seven of the survey’s themes. Those courses were Primary Education (with QTS), Human Resource Management (with Foundation Year), Mental Health Nursing and Construction Management.

The university also performed strongly compared with other institutions in the region, ranking second in the East of England for assessment and feedback and fourth for learning opportunities.

Professor Deborah Johnston, vice chancellor of the University of Bedfordshire, said: “These results are a fantastic achievement and a reflection of the commitment, dedication and hard work of colleagues across the University.

“What is particularly encouraging is the continued improvement we have seen over the past three years since the introduction of the revised NSS questions. This demonstrates that our focus on understanding our students’ experiences, responding to feedback and continually improving is making a real difference.

“To see 12 courses achieve average scores of over 90 per cent, and four courses achieve over 90 per cent across every NSS theme, is something we should all be extremely proud of. These achievements belong to our whole University community – our academic teams, professional services colleagues and everyone who contributes to creating an excellent experience for our students.”

The university also achieved above-sector average scores in teaching on my course, learning opportunities, assessment and feedback, and student voice, while its score for learning resources was broadly in line with the national average.

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